What is your cancellation policy? Will I be charged for cancelling a session?
We have a 24hr cancellation policy, meaning that any session can be cancelled or re-scheduled up to 24hrs before the time of the appointment. You can easily access your account page to cancel or reschedule prior to 24hrs.
If a session is cancelled within 24hrs of your appointment, there will be no cancellation fee. However, if less than 24hrs notice of a cancellation is provided, or in the case of a no show, the cost of the session will be charged in full. Considerations may be made in the case of an emergency and will be discussed on a case-by-case basis.