Faqs

It is completely normal and very common to feel nervous about a first counselling session. We like to remind our clients that they are in the driver seat, and we, as counsellors, are in the [...]

Confidentiality is of the utmost importance and will be maintained with the highest priority throughout the counselling process, unless in the case of a counsellor’s duty to report. The duty to [...]

Yes, absolutely. These days we recognize that it can be tough to make it to an in-person session, so we offer the convenience of both online and phone counselling sessions. If you have booked an [...]

We have a 24hr cancellation policy, meaning that any session can be cancelled or re-scheduled up to 24hrs before the time of the appointment. You can easily access your account page to cancel or [...]

We currently accept payment through Interact E-transfer and all major credit cards. If paying by E-transfer, we ask that all payments be sent to the e-mail provided by your counsellor within [...]

Many insurance providers cover all or a portion of the cost of counselling sessions with a Registered Clinical Counsellor, or a Clinical Counsellor under the supervision of a Registered Clinical [...]

We offer a variety of counselling sessions from $84-$165. All prices are displayed on our booking site when you select a practitioner and session type. Individual Counselling Session with a [...]